General information on applying for an Australian visa.
Click below to download the Visa Information Sheet. This information sheet has been designed to assist you with enquiries that you may have on applying for an Australian visa.
Australia Online Visa Application: http://www.border.gov.au/Trav/Visa-1/600-/Visitor-e600-visa-online-applications
Closure of the Visa counter service
The Visa counter service at the Australian High Commission, Mauritius will cease to operate as of 15 January 2018.
Applicants wishing to lodge visa applications should use the preferred method of lodgement – online:
If you are unable to lodge online, you can place your application in the drop box located at the front door of the High Commission between 8.30am – 3.30pm Monday to Friday. If you have query about a visa matter you should email: firstname.lastname@example.org and you will receive a response within 2 working days, or you can refer to: http://mauritius.embassy.gov.au/plut/Visas_and_Migration.html
Department of Immigration and Border Protection (DIBP)
Australian High Commission
Tel: (230) 202 0180 from 1.00 to 3.00 pm Monday to Friday
Fax: (230) 208 8878
Immigration Office Closure
Australia’s Department of Home Affairs would like to announce important upcoming changes.
Immigration Office Closure
On 31 August 2018, the Immigration Office at the Australian High Commission Mauritius will close. If you or your clients are a resident in Mauritius, Seychelles, Madagascar, Comoros or Reunion Island your visa application will likely be processed by the Australian High Commission in South Africa after this date. In preparation for this closure, the Australian High Commission in Mauritius will not accept any PAPER visa applications after 10 August 2018, and you must lodge your visa application online through ImmiAccount<https://www.homeaffairs.gov.au/Trav/Visa/Immi> after this date.
After 31 August there will be no immigration function at the Australian High Commission in Mauritius, and they will not be able to assist you with any visa queries. For any visa queries, you can contact the Immigration Office at the Australian High Commission in South Africa by completing an Australian Immigration Enquiry Form or the South African TLScontact Call Centre during standard business hours on +27 12 472 3800. Please note international call rates apply, but you are able to request a call back.
For more information regarding visa and migration to Australia please visit: http://southafrica.embassy.gov.au/pret/Visas_and_Migration.html
Most Australian visa applications can only be lodged online through ImmiAccount<https://www.homeaffairs.gov.au/Trav/Visa/Immi>. To start an application, you will first need to register and verify your details online. Once completed, ImmiAccount lets you create and manage all your online visa applications in one place. You can use your account to:
• lodge and pay for your visa application;
• continue a saved application;
• attach documents if required; and
• check the progress of your application.
If you need to check the conditions of a current Australian visa, or whether it is still valid to travel, you can do this for free using the Visa Entitlement Verification Online (VEVO).
Visa Processing Times (January 2017)
The standard visa processing time is 30 days unless there is compelling and compassionate reason for urgent travel (unless specific compelling and compassionate circumstances apply which warrant prioritization of your application such as serious illness or death of family member in Australia).
It is important to submit supporting documentary evidence with your visa application.
It is in your interest to lodge your visa application as earlier as possible and well in advance of your proposed date of travel. You may wish to consider lodging your visa application at least 3 months before your proposed date of travel. Note: Visitor visas are usually granted with a validity period of 12 months.
Please note that lodging your visa application well in advance of your proposed date of travel will enable this office process, assess and finalize your visa application in a timely manner which in turn will allow you sufficient time to prepare for your travel and travel on the scheduled date without any pressure.
If you enter into any financial commitments prior to the grant of the visa, you do so at your own risk. Please lodge your visa with plenty of time before you plan to travel. If you lodge your visa at short notice, you may be disappointed if you are not granted your visa in time for your planned date of travel. We strongly advise that you do not confirm any travel plans until you have received a decision about your visa.
An airline ticket is not a visa requirement and does not in itself lead to a visa being granted. You should not make unalterable or non-refundable travel arrangements until you have confirmation that you have been granted a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
Visa Application Charges (With Effect 01 July 2017)
Please download the list of visa application charges effective as from 01 July 2017 and details on the acceptable methods of payments.
NOTE: Atom Travel charges a service fee of Rs 200 per application.
Transit Visa Application Checklist
Download the checklists on the requirements for an application for a Transit visa, Tourist Visitor visa and Business Visitor visa as well as an information sheet on visa processing time.
Please note that visa applications can be lodged at the Australian High Commission in Port Louis in one of three ways:
- online (subclass 600 Visitor Visas only): http://www.border.gov.au/Trav/Visa-1/600-/Visitor-e600-visa-online-applications
- via courier service to the Australian High Commission in Port Louis
- in person or lodged by another person on your behalf (eg relative, friend, travel agent) at the Australian High Commission in Port Louis (ONLY during designated lodgement times – Monday and Wednesday between 09.30 am and 111.50 am.